Terms And Conditions

Fern Kids furniture have a Limited Lifetime warranty for materials and craftsmanship.  Fern Kids is not responsible for damages caused by but not limited to incorrect installation, failure to follow our care instructions, accidents, misuse or normal wear and tear. 

Repair of physical damage to fixtures will be charged for parts and labor.

All quotes will be in the currency of country of project and are F.O.B. Floradale Ontario Canada. Web pricing reflects retail prices and may be discounted for trade clients. Pricing is subject to change without prior notice. We honour pricing for written quotations (including custom projects) for sixty (60) days from the date of quotation. 

Lead times are subject to change without prior notice. We will notify you via email if there are changes to the lead time of your order. 

We require a 30% deposit at the time of order to initiate production and 100% at shipment. A deposit on a quote indicates approval for processing; please thoroughly review your quote for accuracy. Shipping and packing charges are additional and are charged in full with any remaining balance.

All sales are final. If in the rare event that we authorize a return, a 20% restocking fee will apply for fixtures returned in good original condition. For fixtures returned damaged, additional fees will apply.

Estimated shipping methods and charges are quoted upon order and are subject to change. All quoted ship dates are estimates only. Orders must be paid-in-full prior to shipping. All orders ship with a signature required. Delivery is F.O.B. Floradale Ontario. Risk of loss and title shall pass to the client upon the carrier taking possession of the order.

All damage claims must be made in writing to support@allcircles.co within 48 hours of receipt of goods. Damage claims must include photographs along with a written description of the damage. Packaging must be retained when making a claim for damage and visible damage must be noted in writing with the shipper. 

Sales tax is charged on orders shipping within Canada at the local tax rate.

Please email us at projects@allcircles.co for custom inquiries. Custom orders are final sale. Payment for all custom orders is due in full at the time of ordering. Trade and wholesale pricing do not apply to custom orders.


Get in touch

Frequently asked questions

Yes. We use the ASTM Home Playground Safety Standard and the ASTM Standard Consumer Safety Specification for Toys as a benchmark and compliance standard to ensure our products are meeting the highest quality. 

Absolutely, with the help of our ‘handy’ CNC machine which profiles each individual piece.

Feel free to come for a shop tour sometime.

Reward points are collected with the purchase of any product. Also, there are various other ways to learn. Click on the crown on the bottom left corner to find out more.